Contact us

Contact Us

At Buzz Bingo, we are committed to providing you with a safe and enjoyable online gaming experience. Our customer support team is here to help with any questions or issues you may have.

Available Support Channels

We offer various ways for you to get in touch with us:

Live Chat: Our live chat service is available 24/7, allowing you to quickly connect with our support team.
- Please note that response times may vary depending on the volume of queries and other technical factors.
Email Support: You can email us at for assistance. We strive to respond as soon as possible, but please allow some time for our team to review your query.
Phone Support: Please note that we do not have a dedicated phone number listed in this section. However, you can try contacting us via the contact form or live chat.

Help Centre

Before reaching out, we recommend checking our comprehensive help centre which contains answers to frequently asked questions and troubleshooting guides.

Verification and Account-Help Support

If you need assistance with verifying your account or resolving a specific issue related to your profile, please get in touch with us via one of the above channels.

Responsible Gambling Assistance

We take responsible gaming seriously. If you're struggling with problem gambling or have concerns about someone else's gaming habits, please visit our dedicated support page for resources and guidance on how to seek help.

Technical Support

For technical issues related to your device, browser, or online experience, we can assist with troubleshooting and provide advice on the best course of action. Please contact us via live chat or email.

Complaint or Dispute Guidance

If you have a complaint about our service or would like to raise a concern, please follow these steps:

Contact our support team via one of the above channels.
Explain your issue and provide any relevant details or evidence.
Our team will investigate and respond with an outcome.

Communication Response Expectations

We aim to reply as soon as possible, but response times may vary depending on the complexity of your query. We appreciate your patience and understanding in this matter.

Account-Security Assistance

If you have concerns about your account security or suspect that someone has accessed your account without permission, please contact us immediately via live chat or email.

Mobile and Desktop Support Accessibility

Our online support channels are accessible from both desktop computers and mobile devices. You can use our website to get in touch with us on the go or from your home computer.

We strive to provide a safe and enjoyable experience for all players. If you have any questions, concerns, or need assistance with anything related to our service, please don't hesitate to reach out to us through one of the support channels listed above.